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Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
Last updated: December 15, 2024
This Privacy Policy describes how ByteGenApps, a Canadian company, collects, uses, and handles your personal information when you use our services. We are committed to protecting your privacy in accordance with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), and ensuring transparency about our data practices. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, payment information, and any other information you choose to provide.
We automatically collect information about how you use our services, including your interactions with the platform, features used, and performance metrics. This helps us improve our services and provide better user experiences.
We collect information about the devices you use to access our services, including device type, operating system, browser type, IP address, and unique device identifiers.
We use your information to provide, maintain, and improve our services, process transactions, and provide customer support.
We may use your information to send you technical notices, updates, security alerts, and support messages, as well as marketing communications (which you can opt out of).
We use aggregated and anonymized data to analyze usage patterns, improve our services, and develop new features.
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
We may disclose your information if required by law or in response to valid legal processes, such as court orders or government requests.
We may share your information with your consent or at your direction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use industry-standard encryption to protect sensitive data both in transit and at rest.
We limit access to your personal information to employees and contractors who need it to perform their job functions.
You can update your account information at any time through your dashboard settings.
You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
You have the right to request access to your personal information and to request that we delete your personal information, subject to certain limitations.
You have the right to request a copy of your personal information in a structured, commonly used format.
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
We use third-party analytics services to help us understand how our services are used. These services may collect information about your use of our services and other websites.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We are committed to protecting your personal information in accordance with Canadian privacy standards.
Under Canadian privacy law, you have the right to access your personal information, request corrections, withdraw consent for certain uses, and file complaints with the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
This Privacy Policy is effective as of December 15, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.