Frequently Asked Questions

30-Day Money-Back Guarantee: We offer a full refund on all annual subscriptions if requested within 30 days of purchase. Contact our support team to request a refund.

Monthly Subscriptions: Monthly subscriptions are non-refundable but can be cancelled at any time. You'll retain access until the end of your billing period.

Digital Services: As we provide digital software services, there are no physical goods to return. All refunds are processed within 5-7 business days to your original payment method.

If you have a billing dispute or concern, please contact our support team immediately.

Resolution Process:

• Most billing disputes are resolved within 1-2 business days
• We'll investigate all disputed charges thoroughly and fairly
• You'll receive email updates throughout the resolution process
• For formal disputes, refer to our Terms of Service

General Terms: All promotional offers, discounts, and special pricing are subject to availability and may be modified or discontinued at any time without prior notice.

Eligibility: Promotional pricing applies only to new subscriptions unless otherwise specified. Existing customers may not be eligible for certain promotions.

Limitations: Promotional codes cannot be combined with other offers and must be applied at checkout. See specific promotion terms for expiration dates and eligibility requirements.